Privacy Policy

Sichting PEP Den Haag (hereinafter referred to as PEP) is the knowledge and advice center for promoting active participation in The Hague.


PEP aims to promote all forms of independent participation in the municipality of The Hague, in collaboration with organizations from The Hague. PEP encourages involved citizens, volunteers, organizations, and professionals to seek out and strengthen one another.


To be able to implement this goal, PEP manages a number of websites: - website for voluntary work - English website for voluntary work - website for social internships


(Candidate) volunteers, students, internists, and organizations in The Hague may use these websites. To that end, they make their (personal) data available to PEP.


PEP considers a careful handling of personal data of great importance. The data of (candidate) volunteers, students, internists, and organizations are carefully processed and secured by PEP. When processing, PEP adheres to the requirements of the Personal Data Protection Act (in Dutch, “Wet bescherming persoonsgegevens,” or “WBP”). PEP is responsible for data processing within the meaning of the WBP.


In this privacy statement, PEP explains what types of personal data PEP collects and uses and for what purpose. PEP advises you to read this privacy statement carefully.


1. Types of data and purposes of collection, storage, and use:

PEP only collects, stores and uses the (personal) data that have been made available directly to PEP by (candidate) volunteers, students, internists, and organizations. By providing the (personal) data to PEP, the (candidate) volunteers, students, internists, and organizations have agreed that PEP collects, stores, and uses this (personal) data.


We collect, store and use the following types of data for the following purposes:


(Candidate) Volunteers and Students

Data types: Name, address, place of residence, gender, date of birth, telephone, e-mail address, preferences and skills (level of education, skills, type of volunteer work / social internship/apprenticeship place, sector and target group, availability, motivation).


School students:

Name, address, city, gender, date of birth, type of school, and school name (chosen from a list).


  • Optimal matching with volunteer vacancies/internships;
  • Reports on the results of websites;
  • Sending newsletters (if registered for this);
  • E-mail service/job alerts (if registered for these) so that users automatically receive the latest suitable vacancies by e-mail;
  • Searchability of organizations, if users agree to be included in the candidate database;
  • Searchability and recruitment by intermediaries for voluntary work, if users agree to be included in the candidate database;
  • Sending PEP’s magazine digitally or by post;
  • Sending the Discount Card.



Data Types: Name, address, place of residence, gender, date of birth, telephone, e-mail address, digital newsletter (yes / no), PEP’s digital magazine (yes / no)


  • Sending the Discount Card;
  • Sending newsletters (if registered);
  • Sending the PEP’s magazine digitally or by post;
  • Extending the validity of your registration.



Data Types: Organization representative’s personal details (name, telephone, e-mail address, position)

Organization Data: Name, address, telephone number, e-mail address, mission, core activities, target group(s), type of organization (work area, sector), number of employees, number of volunteers, additional characteristics that may be relevant for volunteer candidates (such as good volunteer policy)



  • Assessment of whether or not the organization meets the criteria for using PEP’s websites;
  • Releasing organizational data from (potential) volunteers and/or students in order to apply for vacancies and/or internships;
  • Preparing reports on the results of the website
  • Sending newsletters (only if registered);
  • Matching (candidate) volunteers and/or students with vacancies and/or internships and organization;
  • Contact details for volunteer work consultants who match volunteers with vacancies and/or internships.
  • Right of access, correction, blocking and/or deletion


You have the right to view your (personal) data and to correct, block, or delete it from our system. You can manage their data by logging in. In case of problems doing so, you are asked to please contact Volunteer The Hague project (by email at [email protected] or by telephone at 070 - 402 44 44).


2. Storage of data

All (personal) data is stored in the database of the associated PEP websites (,, These databases are secure. The databases are only accessible to PEP employees, consultants, and coordinators of Volunteer Points. PEP employees, the consultants, and the coordinators of Volunteer Points who have access to a particular database sign a confidentiality agreement for this purpose.


3. Security

PEP has taken the following appropriate technical and organizational measures to protect personal data against unauthorized or unlawful processing and/or accidental loss, unintentional alteration, disclosure, or access, as well as against accidental or unlawful destruction or damage:


l PEP employees, consultants and the coordinators of Volunteer Points who have access to website databases have signed a confidentiality agreement.

l (Candidate) volunteers, schools, organizations, and internists may only access PEP websites with the help of a login account. This login account is created only after the (candidate) volunteers, students, organizations, and internists have first agreed to the General Terms of Use.

l The websites,, and are managed by PEP and Deedmob.


Deedmob is also bound by the requirements set by the Personal Data Protection Act for the processing of personal data. PEP has personally determined that Deedmob has given sufficient guarantees with regard to the technical and organizational security measures and meets the highest standards for the security of personal data. PEP periodically checks whether Deedmob meets the requirements set by the Personal Data Protection Act for the processing of personal data and meets the highest standards for the security of personal data.


4. Retention period of data

PEP stores (personal) data for up to two years after the date of registration, unless longer storage of personal data is necessary for connection with a legal obligation.


If a subscriber has not logged in with their account on PEP’s websites for a period of 4 months, PEP actively asks them if they wish to remain registered. If this is not the case, the account and the data of the registered person will be deleted. If the registered user wants to remain registered, the account will be extended by 4 months. If once again a registered user fails to log in during a 4 month period, PEP will again ask whether the user wishes to remain registered.


PEP, consultants and/or the coordinators of Volunteer Points may destroy (personal) data if a citizen, volunteer, student, organization, or professional so requests.


Citizens, volunteers, students, organizations, and professionals may also delete their (personal) data themselves.


5. Statement on third parties

PEP guarantees that it does not provide, sell, or make available (personal) data to third parties. PEP will only make (personal) data available to third parties if there is a legal obligation to do so.


6. Objection to the collection, storage and use of your (personal) data

If you object to the collection, storage, and use of your (personal) data by PEP, you can delete your data yourself and/or you can request PEP, an intermediary, and/or a coordinator of a volunteer point to provide for your (personal) data removal. If you do not wish to delete your (personal) data but have another objection, you can report your objection to Volunteer The Hague project by email at [email protected] or by telephone at (070) 302 44 44.


7. Changes to Privacy Statement

PEP reserves the right to make changes to this privacy statement at any time. It is recommended that you consult this statement regularly so that you are aware of these changes. You can always find the latest version of our privacy statement on our websites.


8. Questions about privacy statement and/or about accessing/changing data

If you have any questions about PEP's privacy policy and/or about access to and changes (or deletion) of your personal data, you can contact PEP at any time by email at [email protected] or by telephone at (070) 302 44 44.